Information Technology Supervisor - BUSINESS APPLICATIONS

Job Summary

Oversees Information Technology (IT) activities and resources in conjunction with other members of IT leadership in alignment with the overall objectives of the organization.

Job Responsibilities

• Plans, designs, and coordinates IT-related projects, as well as provides guidance and support for daily operational activities of their team.
• Assigns and schedules workloads, and monitors quantity and quality of work.
• Works with stakeholders to define IT requirements and helps identify, recommend, develop, implement, and support efficient and effective IT solutions and services.
• Helps develop and implement departmental goals, plans and standards consistent with the administrative, legal, and ethical requirements of the organization.
• Assists with the preparation and monitoring of IT budgets.
• Works to continually improve departmental operations, including tools and skillsets.
• Helps define and implement IT best practices.
• Provides leadership, orientation, training, coaching, and mentoring to staff.
• Assists with performance evaluations and corrective actions.
• Performs IT staffing activities, including hiring, orienting, and continuing education.
• Conducts staff performance evaluations including appropriate recognitions or necessary corrective actions.
• Participates in the handling and resolution of IT issues and complaints.
• Performs ''hands-on'' staff duties as required to meet required IT service levels.

Qualifications

• Bachelor's degree or higher in Information Technology required upon hire OR
• Bachelor's degree or higher in related field required upon hire
• A combination of education, training and experience may be considered in lieu of degree.
• A minimum of 2 years' relevant experience required
• No licensure/certification/registration required

Skills and Attributes

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Physical Demands

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting 0-25 lbs: Rarely
• Lifting 25-75 lbs: Never
• Lifting over 75 lbs: Never
• Carrying 0-25 lbs: Rarely
• Carrying 25-75 lbs: Never
• Carrying over 75 lbs: Never
• Pushing/Pulling 0-25 lbs: Rarely
• Pushing/Pulling 25-75 lbs: Never
• Pushing/Pulling over 75 lbs: Never
• Climbing: Rarely
• Bending/Stooping: Rarely
• Kneeling: Rarely
• Crouching/Crawling: Rarely
• Reaching: Occasionally
• Talking: Frequently
• Hearing: Occasionally
• Repetitive Foot/Leg Movements: Never
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Never
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently

Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.