Health and Wellness Specialist - Referral

Job Summary

Responsible for distribution of Exercise is Medicine (EIM) information and referral tools to local healthcare providers and coordinates all referrals to ensure a positive experience for patients and increase membership.

Job Responsibilities

• Assists with organization of specially assigned programs in the fitness areas for the member population.
• Responsible for the day-to-day and long-term implementation of EIM programming.
• Responsible for presenting special programs, events, and classes at the HealthPark, in the community, schools and for business & industry as needed.
• Acts as point person for medical emergencies, opening/closing, minor problems, member concerns and contact of Manager on Duty when situation warrants.
• Works with manager/supervisor training Fitness Coaches for EIM program and/or other specialty programs.
• Ensures electronic documentation is completed for referred patients and assists with training and questions related to EPIC.
• Monitors program participation and ensures electronic documentation is completed for referred patients.
• Assists with troubleshooting simple electronic documentation errors and questions and routes more complex issues to appropriate IT support.
• Develops a readiness to change interview tool to be administered to referred patients and interviews all referrals to determine if they are qualified to participate in the program(s).
• May be responsible for documenting and entering charges in an electronic medical record system.
• Collects pre and post data from outcomes and compiles reports for HealthPark Leadership and other parties as appropriate.
• Creates reports to track participation rates and rollover.
• Responsible for greeting every member and potential member with a smile and making themselves available to help meet their needs, answer their questions and make them feel important.
• Works with leadership team to assist and coordinate special events related to programming.
• Provides exercise information for patients, peers and the community which may include public speaking and education classes.

Qualifications

• Bachelor's degree or higher in Health Education required upon hire OR
• Bachelor's degree or higher in Exercise Physiology required upon hire OR
• Bachelor's degree or higher in Sports Medicine required upon hire OR
• Bachelor's degree or higher in Exercise Science required upon hire OR
• Bachelor's degree or higher in Athletic Training required upon hire OR
• Bachelor's degree or higher in Physical Education required upon hire
• A combination of education, training and experience may be considered in lieu of degree.
• No experience required
• AAPTE-CPFT - Certified Personal Fitness Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACE-AHFS - Advanced Health and Fitness Specialist from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACE-CPT - Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACE-GFI - Group Fitness Instructor from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACSM-CPTC - Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACSM-HFI - Health and Fitness Instructor from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACSM-RCEP - Registered Clinical Exercise Physiologist from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACSM-CCEP - Certified Clinical Exercise Physiologist from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• ACSM-CEP - Certified Exercise Physiologist from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• CI-CPT - Personal Trainer Certification from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NASM-CPT - Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NCCPT-CPT - Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NCSF-CPT - National Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NETA-CPT - Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NETA-CGEI - Certified Group Exercise Instructor from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NFPT-CPT - Certified Personal Fitness Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NSCA-CPT - Certified Personal Trainer from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position OR
• NSCA-CSCS - Certified Strength and Conditioning Specialist from National Commission for Certifying Agencies (NCCA) required within 9 months of employment in this position AND
• BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position

Skills and Attributes

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Experience with direct accountability for programs and customer service preferred.

Physical Demands

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Occasionally
• Lifting 0-25 lbs: Occasionally
• Lifting 25-75 lbs: Occasionally
• Lifting over 75 lbs: Occasionally
• Carrying 0-25 lbs: Occasionally
• Carrying 25-75 lbs: Occasionally
• Carrying over 75 lbs: Occasionally
• Pushing/Pulling 0-25 lbs: Occasionally
• Pushing/Pulling 25-75 lbs: Occasionally
• Pushing/Pulling over 75 lbs: Occasionally
• Climbing: Occasionally
• Bending/Stooping: Occasionally
• Kneeling: Occasionally
• Crouching/Crawling: Occasionally
• Reaching: Occasionally
• Talking: Occasionally
• Hearing: Occasionally
• Repetitive Foot/Leg Movements: Occasionally
• Repetitive Hand/Arm Movements: Occasionally
• Keyboard Data Entry: Frequently
• Running: Rarely
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently

Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.